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Tough new rules for mortgage lenders May 2, 2014: The Financial Conduct Authority (FCA), the mortgage regulator, has introduced tough new rules requiring mortgage lenders to thoroughly check that borrowers can afford repayments, both now and in the future before approving applications. To do this they will now need to delve into your personal life and obtain a clear picture of your income and outgoings. As a result, it is feared that many applications will now be declined with many potential borrowers simply failing to meet the strict new criteria. Dean Dunham reveals what you need to know.

Another PPI scandal Apr 21, 2014: If you have received a PPI pay-out from the Lloyds Banking Group (which includes Halifax and Black Horse), Barclays or RBS/Natwest you may have been short-changed and therefore may be in line for a further pay-out. Dean Dunham gives the lowdown.

The Big 6 energy providers Investigation Apr 5, 2014: The big six energy providers (British Gas, SSE, Npower, EDF, Scottish Power and E.ON) have been in the news over the past two weeks following the announcement that Ofgem (the regulator for the energy market) has referred them for a full competition investigation. So what does this actually mean and how will it affect you? asks Dean Dunham.

Reclaiming PPI payments by Dean Dunham Mar 8, 2014: People are asking if they can still reclaim payment protection insurance (PPI) premiums. People's Lawyer, Dean Dunham, explains the issues.

Making a will Mar 3, 2014: Making a will is essential for every family but it can be a costly and complicated business. Rocket Lawyer, an online service, is offering a free seven day trial.

Flood victims – your rights Feb 22, 2014: People's Lawyer Dean Dunham answers readers' questions about problems relating the floods from being paid if you can't get into work to becoming homeless.

Flood damage - covered by insurance? Feb 21, 2014: People's Lawyer, Dean Dunhill, writes that you are almost certainly covered by your insurance and advises what to do if you become a flood victim.

Not my debt by Dean Dunham Feb 7, 2014: Ever been contacted by a debt collector for a debt that definitely isn't your? You are not alone. People's Lawyer Dean Dunham advises on the step you can take.

Checking your credit score Jan 15, 2014: Experian CreditExpert discuss why it is important to check your credit score, preferably once a year.

Online complaints round-up by Dean Dunham Dec 15, 2013: UK consumers have been spending millions buying online this year, but you need to surf with caution, as despite having greater rights when shopping online many consumers are still being fobbed off when trying to return goods. What’s more, a number of household brands are amongst the worst offenders. Here’s a round-up of some of the stories that Dean Dunham has been advising on.

New consumer laws for Christmas Nov 30, 2013: We are all being given a gift this year in the form of additional shopper’s rights to be wrapped up in a new Consumer Rights Act. This new act combines eight separate regulations and pieces of legislation and introduces various new protections for consumers. The aim of this new act is to make it easier for both consumers and businesses to fully understand consumer laws.

Energy Supplier Protection by Dean Dunham Nov 18, 2013: Our People's Lawyer, Dean Dunham, expalins what you need to know and do in the current circumatances in which energy suppliers have increased prices.

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